11 Mar ➬ COVID-19 information

Due to the developments surrounding the coronavirus/COVID-19, we receive new reports about increasing case numbers, closures of public facilities and travel bans, etc. almost every hour. 

Despite this depressing and thought-provoking overall development, we can assure you at this point:

YOU CAN RELY ON US EVEN DURING THESE TIMES!

As reassuring news in these turbulent times, we are pleased to be able to inform you that all of our products can be delivered promptly to our customers from our German warehouse, with no negative influences on the supply chain due to the virus situation so far.

We do everything possible to ensure that this remains the case in order to be able to guarantee your long-term production reliability with our products.

However, due to the unforeseeable situations affecting logistics processing, among other things due to the border closures with our European neighbors, we are faced with real logistical challenges that we can only overcome together with the appropriate sense of proportion.

In this emergency situation, we have instructed our shipping partners that if the agreed fixed delivery date cannot currently be implemented, we should plan so that the goods arrive early rather than late.

We believe that we have established a reasonable interim solution in the hope that various deviations from the agreed delivery date will not be interpreted too negatively in our annual supplier evaluation.

Please stay confident and healthy,

Your WidSol team